Privacy Policy

Effective Date: June 29, 2026

The Plumb Hero (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for plumbing services.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Property address
• Details about your plumbing issue
• Information you provide through contact forms, phone calls, emails, or service requests
• Website usage information, such as browser type, IP address, pages visited, and cookies

How Do We Use Your Information?

We use your information to:

• Respond to your inquiries
• Schedule plumbing services
• Provide estimates and invoices
• Improve our website and customer service
• Send appointment reminders and service updates
• Comply with legal obligations

We will never sell your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings if you prefer.

Information Sharing

We may share your information only when necessary with trusted service providers who help us operate our business, process payments, or provide requested services. These providers are required to keep your information confidential.

We may also disclose information if required by law.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is completely secure.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request the deletion of your information where permitted by law
• Opt out of marketing communications

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

The Plumb Hero

Phone: (404) 457-9575

Norcross, GA