Term of Use
Effective Date: June 29, 2026
Welcome to The Plumb Hero. By using our website or requesting our plumbing services, you agree to the following Terms and Conditions.
Services
The Plumb Hero provides residential and commercial plumbing services, including but not limited to:
- Plumbing repairs
- Water heater services
- Sewer line services
- Water line repairs
- Leak detection and repair
- Emergency plumbing services
- Water filtration system installation
- Other related plumbing services
Estimates
Any estimates provided are based on the information available at the time of inspection. Additional work or materials may result in revised pricing, which will be discussed before work continues whenever possible.
Scheduling
Appointments are subject to availability. We will make every effort to arrive on time, but delays may occur due to emergencies, weather, traffic, or unforeseen circumstances.
Payment
Payment is due upon completion of services unless otherwise agreed in writing.
We accept approved payment methods listed by our company.
Late payments may be subject to additional charges where permitted by law.
Customer Responsibilities
Customers agree to:
- Provide accurate information regarding the service request.
- Allow safe access to the property.
- Secure pets and remove obstacles from the work area.
- Inform us of any known plumbing or safety concerns.
Warranty
Any workmanship warranty applies only to services performed by The Plumb Hero and does not cover:
- Normal wear and tear
- Customer misuse
- Existing plumbing defects unrelated to our work
- Repairs or modifications performed by others
Manufacturer warranties for products remain subject to the manufacturer’s terms.
Limitation of Liability
To the fullest extent permitted by law, The Plumb Hero is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or services.
Website Use
The content on this website is provided for general information only. You may not copy, reproduce, or distribute website content without written permission.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of the revised terms.
Governing Law
These Terms and Conditions shall be governed by the laws of the State of Georgia.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
The Plumb Hero
Phone: (404) 457-9575
Norcross, GA